About our Shipping
In most cases, we ship same day if your order is received by 3:00pm Eastern Time. Our standard shipping carrier is the United States Postal Service for both domestic and international orders. The method of shipping (i.e. express mail, priority mail, first class mail, or media mail) may vary, but you will receive your order within the time frame you select at check-out.
Our standard shipping price is five dollars per order regardless of size for domestic US orders, sixteen dollars for Canada, and thirty-three dollars per international order. We have built a shipping infrastructure that assures your product will ship the same day we receive the order, will be packaged so that it arrives to you safely, and will arrive quickly. Our standard shipping price pays not only the actual shipping costs, but also supports that infrastructure. If you choose the standard shipping option, your order will likely be shipped using the US Postal Service's Media Mail option unless we are within seven days of Christmas. We do not use media mail services within seven days of Christmas because media mail is given the lowest priority by the US Postal Service and is the least reliable of their services as far as arriving on or before the post office estimated delivery date.
We understand that the flat shipping rate is more favorable to those customers with larger orders than it is to those with smaller orders. We have concluded, though, that it is a fair way to price our shipping since each order is handled with the same speed and care.
Several shipping options are available. You will choose your shipping option at check-out. Also, at check-out, you have the option to edit the delivery address if you wish to have your products shipped to an address that differs from your billing address.
Please feel free to call us if you have any questions. 1-888-384-6970 or 1-513-274-1144
Frequently Asked Questions About Shipping
When will my package be shipped?
We ship products every day the postal service is open. If you order by 3:00pm ET Monday - Friday, your order will ship same day. If you order after 3:00pm on weekdays, the order will ship the next postal day. If you order by 12:00pm on Saturday, your order will ship same day. If you order on the weekend after 12:00pm on Saturday, your order will ship Monday.
What carrier do you use?
We ship most orders by United States Postal Service, though we do occassionally ship with UPS, FedEx, or other carriers.
Do you ship outside the U.S.?
We ship all over the world. With the exception of Antartica, we have shipped to every continent on the globe.
How long will it take for my order to be delivered?
Can I have my order shipped to a different delivery address?
Yes. During the checkout process, you will have the option to change the delivery address for your order. You can enter one or multiple alternate addresses.